It has been said that good communicators use ‘fewer better words’. This course will help you avoid a common mistake when communicating complex concepts – overexplaining! You will learn why the rule of 3 is central to human communication; people struggle to remember, compare or decide between more than three at once; people often need to hear something 3 times before they believe it is true. You will learn how to conceptualise and frame common clinical situations as well as dozens of phrases that help you explain risk, options and manage expectations using ‘fewer better words’. One of the key skills you will learn in this course is the art of articulating a differential diagnoses list and how subtle changes in the words and sentences you use can have significant impact in a client’s perceptions of your knowledge and ability.